期待什么

Welcome to UF Health Flagler Hospital’s Emergency Care Center, where specially trained emergency physicians, nurses, paramedics and technicians are here to provide 你 with compassionate, quality, clinical care, 24 hours a day, 7 days a week.

See the Physician First

We know that health emergencies are a scary and anxious time for patients and their families - and that’s one reason we’ve redesigned our process to ensure all our patients see a physician right away. We call it Physician First Emergency Care. By seeing a physician first, our patients can be more rapidly evaluated and know that 你r diagnosis, testing and treatment plan is underway within minutes. To make sure 你 see a doctor right away, we’ve changed some things that might be different 给你. The following information should help 你 understand what to expect during 你r emergency care visit.

期待什么

Upon arrival, please check in at the reception desk. After we obtain a little information, take 你r photograph and place an ID band on 你r wrist, 你 will be escorted to the appropriate care area. 请注意 that 你r photo is an important part of 你r health record, for 你r safety 和隐私.

Most patients will go to our new physician assessment area. 这个区域是 super-staffed to immediately assess 你r needs. If 你 need an x-ray or a lab test, the physician will get those started. Due to space limitations in this area, we will ask 你r family to wait for 你 in one of our lounge areas.

Once 你’ve seen a doctor, 你 will be escorted to our new results 悬而未决的休息室. While there, we’ll continually reassess 你r needs and do our best to help 你 stay as comfortable as possible. 我们赞赏 你的耐心. Completing tests and receiving results can take from one to three hours, and sometimes longer for specialized tests.

要回家了

Once 你r doctor has reviewed the results, he or she will take 你 to a private area to discuss 你r diagnosis and treatment and go over 你r discharge instructions if 你 are going home. Both 你r doctor and 你r nurse will review this information with 你, to make sure 你 understand everything 你 need to know and also answer any questions 你 may have. Please do not hesitate to ask any question at all. You are the most important member of 你r care team. Before 你 go, 你 may need to complete some final paperwork at our registration desk.

观察 & 入学

Sometimes, patients require longer monitoring, diagnostic testing, therapy and assessment of symptoms. This allows 你r physician to make accurate determinations whether further treatment as an inpatient is required, or if 你 are ready to return home. If 你r illness requires admission to the hospital, 你 may be transported to our transitional admissions unit until an appropriate inpatient room for 你r condition is available. Our 入学 of Excellence Guide provides all the information 你 and 你r family need to know about 你r hospital stay. Please ask for a copy if 你 are admitted to the hospital and for some reason 你 don’t 收到一个.

Thank 你 for choosing UF Health Flagler Hospital. It is our privilege 关心你

Our goal is to exceed 你r expectations in every way. We want to hear from 你. If 你 have concerns with 你r care or any of our services, please contact 你r care team immediately. If 你 are not comfortable discussing concerns with 你r care team, please contact the office of patient engagement during regular business hours by calling 904-819-4789, or emailing patientfeedback@flaglerhospital.org. After hours, please ask to speak with the unit director or to the Nursing Supervisor on duty.